Great Resumes Fast » Interviews » Is a Follow-Up Call Better Than a Follow-Up E-mail?

Being a part of a technology-driven society that regularly encourages electronic communication, it makes sense that a job seeker would feel justified in handling any part of a job application process in this manner.  However, after a job interview, it’s important to note that the rules change a little bit.

It Depends

When it comes to choosing whether to follow up an interview with a phone call or an e-mail, it may be best to go with the phone call if you can.  This may leave you feeling a bit confused after you’ve handled virtually every other part of the application process electronically (except for the interview itself).  But there are inherent benefits for you in calling after the interview.

First, you have an opportunity to have a quick and open dialogue that could take hours or days to complete via e-mail.  Second, you have an opportunity to add personality to your communication, which is more difficult via e-mail.  And third, you increase your chances of learning how you fared in the interview sooner—as opposed to waiting for an e-mail that may not be returned for days.

However, chances are good that you may not receive a return call or be able to reach the hiring manager. In which case an e-mail is always appreciated as a way of saying thank you for your time. Personally, I still prefer to receive a hand written thank you note over a phone call or e-mail. Call me old-fashioned but a thank you note says you took the time and you appreciated that I took my time to meet with you.

Are There Exceptions to the Rule?

Of course, as with any other rule, there could be exceptions to the post-interview follow-up phone call.  One is if you have already been advised to communicate via e-mail because, for example, the interviewer will be traveling and won’t be able to answer the phone.

The world of job interviewing can be a tough and sometimes confusing one, so don’t feel bad about things you don’t know.  By taking time to educate yourself before you act, you will find that your application process will flow smoothly. I think the most important key to note here is – no matter how you choose to follow up, it is important that you do so!

Global resume authority Jessica Hernandez of http://www.greatresumesfast.com is a former HR Manager who partners with professional- and executive-level candidates to create authentic, branded resumes and cover letters.  An international resume columnist and resume expert for JobTalkAmerica radio, her work opens doors to lucrative positions at Fortune 500 companies.

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About the author

Jessica Hernandez, President, CEO & Founder of Great Resumes Fast

Hi, I’m Jessica. I started this company back in 2008 after more than a decade directing hiring practices at Fortune 500 companies.

What started as a side hustle (before that was even a word!) helping friends of friends with their resumes has now grown into a company that serves hundreds of happy clients a year. But the personal touch? I’ve kept that.

You might have seen me featured as a resume expert in publications like Forbes, Fast Company, and Fortune. And in 2020, I was honored to be named as a LinkedIn Top Voice of the year!

I’m so glad you’re here, and I can’t wait to help you find your next perfect-fit position!

1 Comment

  1. Ed Han on June 9, 2011 at 10:37 am

    I particularly appreciate any comparison of dating and job search, the comparisons are so apt, but as someone who struggles with follow-up sometimes, it’s also a much-needed reminder for me.



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