FAQs

You know that old saying “You get what you pay for”?

When it comes to resumes, it’s true.

When you work with Great Resumes Fast you WON’T GET:

• Questionnaires or worksheets that take hours to complete.
• You won’t work with a writer based outside the US, who doesn’t understand current hiring standards, resume best practices, or what’s changing in the job market.
• An undertrained and inexperienced writer.

When you work with Great Resumes Fast what you WILL GET is:

• 100% personal service.
• One-on-one time and attention from your dedicated resume writer starting with the initial consultation and continuing through to document completion.
• A 60-90-minute phone conversation with your writer to discuss your career history, accomplishments, goals for your next career move, and personal brand. We get to know you and your voice.
• A resume writer with the highest and most current training and credentials in the resume industry.
• A resume writer with a deep and thorough understanding of today’s hiring standards, resume best practices, and industry-specific knowledge.
• A resume, cover letter, and LinkedIn profile that make you stand out from the crowd as the top candidate.
• The best customer service in the resume industry (as named #1 in customer service by Aspiration Resume).
• Teamed up with the top resume writers in the industry. We’ve been named #1 resume service for executives 12 years running by 45+ recruiters, search firms, coaches, and career counselors. (See topresumeservices.com and resumeremodeler.com for just a few of the reviews and ratings we’ve received).
• A dedicated team who cares. We’re the only resume service with a team of resume writers, professional editors, former recruiters, and hiring managers reviewing and providing insight and expertise into each client’s resume.
• 3-5 business day turnaround on all documents. You’ll receive top-quality documents without the long wait.
• Access to expertly written job search guides and resources to make your search a success. Valued at over $100.

Once you’ve signed up to work with us, your resume writer will call you to schedule your 60-90-minute resume branding and strategy call. We offer a comprehensive and personalized service.

All you need to do to get started is place your order for the services you need. Once your order is placed, you are given the opportunity to upload a resume or position announcement (if you have one). If you don’t have one, that’s OK; we don’t need it to get started. After we receive your order, Kelly will assign your writer, and he or she will call you to set up a time to conduct your consultation.

You will have your resume in hand for review within 3-5 business days from the time you complete your consultation with our writer. We also offer a priority service for clients up against a tight deadline that guarantees your resume back for review within 48 hours of your consult.

I want you to be completely worry-free when you work with us on your new resume. I personally promise that you will love your new resume and if for some reason you don't—we will make it right. Your resume is a reflection of who you are, not just what you do—so it's important to us that you're confident using it. If you're not 100% confident, let us know and we'll work with you until your expectations are exceeded! It's part of our principle of treating others the way we would want to be treated.

Once you order with us, you can expect a call from your writer within 24 hours to set up your consultation.

We are very flexible and will work around your schedule. We understand that you can’t talk about your resume while you’re at work. We can accommodate you with evening and weekend consultations, and we work with clients in all time zones around the world. Our goal is to work around your schedule so that it’s convenient for you. We just ask that you set aside 60-90 minutes for the initial consultation.

No. We do not use worksheets or questionnaires. My view on them is that they’re a waste of your time and energy. We’d much rather speak with you one-on-one to get the information we need in order to write the best resume for you.

I advise clients that the initial consultation is typically 60-90 minutes long. It can take longer in some cases, depending on your individual situation and how much information the writer needs to gather.

You do not need a resume in order to get started with us. We can gather all the information we need over the phone. Once you submit your order we email you a consultation preparation sheet that will let you know what information the writer will be looking for during the consultation. This preparation sheet will give you an idea of what the writer will want to discuss in order to make the consultation as effective as it can be.

Once you place your order online for the services you need, we do not need anything else. We will contact you to schedule your consultation and get started on your new resume. However, if you have an old resume you want to send or a position you’re targeting, we would very much like to see both. You can upload them on the resume upload page immediately after you place your order, or you can email them directly to your writer when he or she calls you to schedule the consultation.

I built Great Resumes Fast as a values-based company, and I endeavor every day to keep it that way. We strive to treat our clients the way we would want to be treated if we were having our resumes professionally written by someone.

The writers on my staff are some of the best in the business. Lower-priced sites tend to utilize mostly junior-level, newly certified or noncertified writers. I know because I used to compete with their services—and the quality of the writers and the documents they produced served only to create more issues than successes for my clients.

One day I finally decided enough was enough. I didn’t want my clients to have OK resumes that may or may not work for them; I wanted my clients to have the BEST resumes. A resume they were proud to use—and delivered great results. In order to provide my clients with the best resumes, I had to find the best writers. So I started searching for writers who had been published in resume-writing books, had earned extra certifications or higher credentials, and had won resume-industry awards—veteran writers who knew how to craft a resume that was brand-driven and accomplishment-focused.

Every resume we create is structured around your personal brand. It tells your story, communicates the value you offer potential employers, and focuses on your results and successes. One of the things we offer that others do not is a comprehensive resume and personal branding strategy session. It’s not just a phone call to go over your resume and career history—it is a highly consultative and collaborative information-gathering session where your writer draws out valuable information to brand you, your job search, your LinkedIn profile (if you choose to have us write that as well), and any other documents your writer is crafting for you.

We offer our clients a highly customized and personalized service that other companies simply cannot compete with—and do not offer. That’s why their prices are so low. There’s no way they could offer a service as in-depth and personalized as ours at fees that low.

I also make myself personally available to my clients so that I can answer questions and assist them at any point during the process. It’s important to me that my clients know who they’re working with and what we stand for. I’m not so sure other resume services are as customer-focused and transparent.

Nine out of ten resumes we create receive multiple job offers within 90 days. We’ve worked with 12,000+ job seekers since 2008. Typically, if a client has not received invitations to interview after using a resume we created, we usually find that it’s because of their job-searching methods—not necessarily the resume itself. Now we offer a free e-book with every resume writing service purchase that will help you diversify your job search; it contains great tips on how to use your new resume. We find that once clients know how to use their new resume, they’re incredibly successful landing interviews.

Absolutely! Most job seekers feel they have a unique, challenging, or troubling situation. In 13 years of business, we’ve helped job seekers in all types of challenging career situations. We’ve worked with stay-at-home moms who’ve been out of the workforce for 12+ years; people who’ve experienced multiple layoffs or firings; huge gaps of employment; all kinds of career transitions; business owners returning to corporate; government employees transitioning to the private sector; clients with jack-of-all-trades experience, no degrees, or unfinished degrees—and so many more, the list could go on and on. We’ve helped clients in ALL types of challenging job-search situations—it’s what we do!

We write for every major industry, from accounting to warehousing and everything in between. We also write for every career level, from new graduates to C-level executives. We also have writers on staff with specialized expertise writing for IT clients and military-transition job seekers.

I do my best to match clients and writers based on industry expertise. For example, if you’re an IT executive, then you will work with my best IT resume writer. A truly great resume writer is a master of his or her craft and can write for any industry. However, I am convinced that when there’s a match between the industries a writer knows best and the client’s industry, it is an instant recipe for resume success.

Our personal-brand-focused process and career documents are designed for the US and Canadian job markets only. If you're an international job seeker and would like a referral to a resume writer who specializes in international job searches we highly recommend Alexis Binder with B&B Career Consulting. You can reach her at info@bbcareerconsulting.com.